“How a company communicates technical, product information plays a crucial role in its ongoing business growth. This is because how effectively a customer learns to use and maintain a product determines how he or she uses and values the product, ultimately determining future purchases.”
—Aberdeen Group Report December 2012, “Product Communication Strategy, How Investment in Technical Content Builds Business”
Since 1980, Cogen has been successfully translating product documentation. We understand the bottom line importance of accurate and easy to read information. And it is our passion to deliver only the highest quality translation possible within your time and budget constraints.
Our Language Resources staff will carefully select qualified translators who have experience in your industry. These linguistic professionals are native speakers of the target language, residing in the country of their language expertise. Many of our translators have advanced educational degrees, and all are obsessed with creating precise translations that are easy to understand.
However, a translator can look great “on paper” and perform less well on a project. This is where Cogen’s over 30 years experience really pays off for you. Our translator database contains thousands of linguistic resources that not only have the right educational and industry background, but also have continually demonstrated the ability to deliver quality—every time.
Another key to producing exceptional product documentation is terminology management, especially with regulatory issues at stake. Cogen takes the guess work out of terminology management by leveraging technology tools that make sure key terms will be strictly and consistently adhered to. These tools make it easy for everyone in the project to automatically meet terminology specifications.
Finally, Cogen will also work with you to properly develop your style guides and QA checklists to make sure nothing falls through the cracks. Rest assured that both language and “house” style of your documents will be consistent with what your customers expect.
Cogen realizes communicating technical product information effectively is critical to your success. By leveraging technology and proven linguistic resources, we make it painless for you to communicate a consistent message across all geographic markets. This increases product adoption and success—worldwide!
Contact us today to learn more about how we can help your product documentation succeed in all locales.