Transparent on my.cogen.com
Today's economic pressures demand shorter product lifecycles and faster product launches, which means shorter production times for multilingual product information.
A tougher and more competitive environment also demands hard metrics, requiring that you can measure the efficiency of your processes and their continuous improvement.
Cogen's project management tool, and its online window for customers, my.cogen.com, meets exactly these demands.
On my.cogen.com, you can:
- look up the composition of your project team: translators (primary and backup), reviewers (your own in-country staff, or Cogen reviewers), and your project coordinator, enabling you to make contact quickly
- retrieve detailed and real-time status information on all open projects: the scheduled vs. actual milestones of the various steps of the project, from assignment to translation, review, finalization and delivery
- review the status records of all completed projects, allowing you to monitor adherence to deadlines
- review the list of the projects that were processed for you over a designated period of time
- track the scale of edits made to translations by in-country reviewers, per language or per project. You can also see where edits were made - for example, to what extent these were primarily to new content, or to re-used content from the translation memory
- track the ratings awarded by in-country reviewers to the style, accuracy and terminology of translations
