Extraordinary Project Management
In today’s world of short product life cycles and quick turnaround times, extraordinary project management is mandatory for success.
Cogen’s project management methodology guarantees total control and visibility. Total control begins with your project manager, who will closely work with you to define project requirements and set up a translation process suited exactly to your specific needs.
The entire process is then automated using Cogen’s customized translation management tools. Every project team member—translators, reviewers, desktop publishers, and others—know precisely what is expected of them, because they are automatically notified and reminded of all the details of their particular tasks within the Cogen process. This eliminates the risk of misunderstanding that can lead to project delay.
And the my.cogen.com portal provides you total visibility for both pending and delivered work. This eliminates delivery questions by providing real time status to you and your internal management teams.
Cogen’s Staff Makes the Difference
The true impact of Cogen’s project management capabilities is the people. Software can automate processes but it takes talented senior project managers to make every project a success. Rave reviews from Cogen customer surveys use adjectives such as “attentive” and “personable” and “fast”—and many more—to describe Cogen’s exceptional staff.
Face-to-face meetings are part of Cogen’s project management policy. Once the right project manager is assigned to your team, you will have the same project manager for all your orders. Your Cogen project manager becomes a true extension of your own internal team, intimate with your specific requirements, and providing the consistency and reliability that is critical to on-time delivery.
Cogen’s project managers are also trained language professionals who are fluent in multiple languages. Not only do they know how to scope a project and optimize workloads, but they also understand how to correctly manipulate languages and adapt a language to the expectations of a particular target audience. Plus they have the inside knowledge of how to select the best translators for each of your projects.
ISO Certified Quality
All of Cogen’s processes are certified according to the ISO 9001:2008 standard; therefore, project managers are laser-focused on continuous improvement, providing you with key project metrics. By monitoring and measuring key metrics, your Cogen project manager can improve the process for each and every delivery.
Key performance indicators (KPIs) are in place to measure on-time and on-budget delivery and conformity of deliverables. Results to-date demonstrate that these KPIs are systematically met by Cogen, year after year, between 99.5 and 100%.
Further, Cogen is also ISO 13485 certified. Our quality system of checks and balances identifies risks at every step of project workflow, evaluates their criticality, and implements measures to minimize risk. We work hard to identify all possible issues BEFORE the project starts, thereby eliminating scope changes and other potential delays during the project, saving you both time and money.
Essential Keys to Success
Cogen understands that extraordinary project management is essential to meet your tight deadlines, enabling you to deliver your products to market on-time. By providing talented senior project managers who have a deep understanding of both language and project management, we guarantee your success. And all of our work is backed by our strict adherence to ISO quality standards.
Do you want to drastically improve your multilingual deliveries? Call Cogen today for a free project analysis and consultation.